Creator Strategy & Projects Manager (all genders)

Website Zalando

About the job


The Onsite Creator Content team (OCC) changes influencer and creator marketing as you know it. We aim to unite people through creativity for an open, equitable and sustainable future for all. We’ll do this by building a community of creators from all walks of life who are excited to create content that tells stories of diversity, inclusivity, self-expression and sustainability through fashion. We will create and share style inspiration that’s relevant and interesting to all our diverse Zalando customer base across all our Zalando platforms to keep them coming back again and again.As a Manager for our Onsite Creator Content team (OCC) in strategy and projects; it’ll be your job to co-ordinate and drive projects and improvements across everything we work on including outfits, ePDP and teasers.

You will have responsibility for a portfolio of projects and topics which you will own end to end but work with the relevant stakeholders to bring to life as well as working directly with various Creators and our Creator Managers. You’ll help tell stories with data on how the projects are performing as well as where things can be improved across Zalando platforms. You’ll also find new opportunities to work with Creators to create content for Zalando whether that is Live Shopping or Pre-owned for example. You’ll be social first, a native on Instagram and TikTok and soundly aware of the type of content that connects on these channels. You’ll help build conversations about style, sustainability in fashion and inspire local agencies and markets to build an engaged network of diverse people of influence to create high impact content our audience loves.


At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring – we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring – our diversity & inclusion strategy https // employee resource groups https //


  • Explore, elevate, evolve. It’ll be your opportunity to be part of a team that shapes the future of influencer and creator marketing, bringing fresh ideas on how we can engage with our creator. You will critically evaluate and challenge our operational processes, identify improvement areas and opportunities for increased efficiency/effectiveness.
  • Project management. From making a plan to making it happen, you’ll manage your own varied, multifunctional projects that deliver, evolve and improve our different programs on a continuous basis. As well as being responsible for our overall portfolio of projects.
  • Budget Management. You’ll be responsible for the budget for your own projects with the autonomy to drive them in the most appropriate manner. You’ll be able to put together robust cost estimates in yearly planning and accurately track the spend.
  • You’ll think big. Creativity comes naturally to you, and it’s reflected in your daring ideas that reflect what’s hot in culture. You’ll be able to think strategically and always keep the big picture in mind.
  • Community Management. You’ll take the lead in developing and executing our community management approach for Creators to ensure they feel part of Zalando.
  • Creativity. You’ll work closely with our designers to create the monthly Style Creator briefs by working with different stakeholders to pull together the most appropriate trends and category groups to create an inspiring brief.
  • Analyse and adapt. Dealing with stakeholders across the business, you’ll know how to measure and report on success against strategic goals, quickly adapting when necessary to optimise performance. You’ll be able to pull insights from multiple data sources that can help steer the program.
  • Communication. You’re confident in building relationships across the organisation and ensuring that they are kept informed of the latest developments of the overall program as well as being the first point of contact for a market cluster or proposition. You can build engaging presentations as well as maintain our ongoing communication documentation.


  • 5 years of relevant work within fashion or lifestyle.
  • Ability to solve complex situations, identify and remove bottlenecks, connect with relevant stakeholders, deal with ambiguity and handle multiple projects at the same time.
  • You have a “start-up” mindset – our team is an entrepreneurial, agile group in start-up mode. You’re proactive and can drive your own topics
  • You’re daring and strategic – you can see the bigger picture right from the start and challenge us to be our best. If you have thoughts on how to switch something up, we want to hear them.
  • You’re committed to diversity and inclusivity – you’ll share our message of inclusivity and liberation through fashion. You will be an ambassador for this in your output and your internal conduct.
  • You want to learn and develop – working in fashion and ecommerce, what’s in one month is out the next. We’ll all be learning new skills together, at every level.
  • You have great coordination skills, attention to detail and a high level of accuracy.
  • You’re comfortable with numbers, you use data to identify root causes, understand problems and build strong arguments to convince others.

If you think you have what it takes, we encourage you to apply even if you don’t meet every single requirement. You may just be the right candidate for this or other roles!


Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here https //

Please note that all applications must be completed using the online form – we do not accept applications via email.

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