Data Analyst – Transcript Scopist/Editor

S&P Global

About the job

S&P Global Market Intelligence

The Role: Data Analyst – Transcript Scopist/Editor

The Team: The team’s primary responsibility is to transcribe and create documentation or transcripts for both external and internal clients from financial-related calls or non-financial-related events that can be captured via video or audio. We offer several products to our clients, some of which are but not limited to a live streaming product for real time capture of events, a preliminary copy and a final error-free copy of the event.

Responsibilities: Scopists will work in collaboration with an Editor to create a transcript of a conference call. Additionally, she/he will assist the team leaders in continuously improving the collection procedures.

In addition to transcription, the team will assist in the collection of other Business Information – private company profiles, etc. Scopists and Editors will have complete knowledge of the collection policies and tools.

Additionally, the candidate should be able to display text summarization techniques, employing the skillful execution of extracting the most pertinent information from a subset of text and phrases from a written document, with light editing and editorial touches to create a compelling transcript product in a predefined turnaround time.

Core Responsibilities Include

  • Create publication-quality transcripts of high speed, multi-speaker events inolving specialized terminology in a paired team environment. Each role is dependent on the other and must be coordinated precisely with the other team member to produce final output. Work may be performed in either live-call or from recorded-call material.
  • Must be able to meet or exceed production metrics and meet client contract SLAs
  • May be required to proof and/or edit work performed by other Scopists in order to meet quality control guidelines
  • Collaborate with peers and Team Leaders to continuously improve the transcription workflow process
  • Identify and report any or gaps in policies/procedures
  • Build subject matter expertise towards various workflow/processes of the dataset
  • Contribute towards process improvement through error checks, audit suggestions and tool enhancements
  • Must exemplify problem solving skills using technical/digital tools where appropriate such as but not limited to Python, VBA, Excel, and/or SQL.
  • Collect other Business Information, such as private company profiles, as required by S&P Global
  • Editorial skills and contextualization of textual metadata into a summarized format using extractive and abstractive method of text summarization.

Basic Qualifications

What We’re Looking For:

  • Flawless written, oral communication and listening skills in English
  • Excellent eye, hand and auditory coordination, editing and proofreading skills
  • Ability to concentrate, focus and deliver consistently in a fast-paced, deadline-driven environment
  • Excellent typing skills, 60 wpm and touch typist
  • Strong ability to learn and apply new/emerging technologies
  • Must be flexible and able to handle multiple tasks
  • Must work well in a team environment
  • Exceptional attention to detail
  • Excellent typing skills
  • Demonstrated ability to learn and apply new/emerging technologies
  • Candidates with familiarity of financial markets and business organizational vocabulary are highly desirable
  • Previous experience with speech recognition software, such as IBM Via Voice or Dragon NaturallySpeaking is a plus.
  • Understanding of NLP, ASR, LLM and Text Summarization a plus.
  • Exemplifies basic to advanced skills on technical/digital tools.
  • Bachelor’s degree a plus, but not required
  • Must be amenable to work at (US Shift)

Grade (relevant for internal applicants only): 07

The Location: Pasig, PH

About Company Statement

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job.

Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

20 – Professional (EEO-2 Job Categories-United States of America), DTMGOP203 – Entry Professional (EEO Job Group), SWP Priority – Ratings – (Strategic Workforce Planning)

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

20 – Professional (EEO-2 Job Categories-United States of America), DTMGOP203 – Entry Professional (EEO Job Group), SWP Priority – Ratings – (Strategic Workforce Planning)

Job ID: 278864

Posted On: 2023-11-22

Location: Pasig City, Philippines

To apply for this job please visit careers.spglobal.com.