Presales Solution Consultant

Website Zinier

About the job

Who We Are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

Why we exist

Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn’t available, the day can quickly start to go sideways.

For organizations that provide these services, some of the most important work happens in the field — in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter — from the main office to the field — to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.

To do this, Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.

The Position

As a part of the Growth team, you will be a key player in driving the revenue growth for the company across the globe. You will be the chief advisor to our target clients and a key partner of the Revenue team, and the primary role is to support sales efforts with extensive product knowledge, answering questions and demonstrating product capabilities as needed. You will act as a partner and an advocate within Zinier, collaborating closely with the Product, Marketing, Customer Success and Operations to gather insights from the industry and business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions that solve clients needs and drive Zinier growth.

Pre-sales Solution Consultants are responsible for leading workshop and discovery engagements with customers and prospects, understanding the business process and key business metrics and translating this into customer facing presentations to support the sales effort.

Your efforts will help on four fronts: (i) Reducing the Sales cycle; (ii) Reducing Customer Acquisition Cost payback; (iii) Increasing Customer Lifetime Value, and (iv) Quarterly Bookings Growth.

What You’ll Do

  • Be the business partner to Sales leadership across US, EMEA and APAC. Drive revenue growth efforts by tracking every deal and opportunity. Owns the customer experience and enablement from initial sales meetings to transition to the implementation team post deal signing.
  • Use in-depth product knowledge to develop and run product workshops and demonstrations. Be comfortable holding conversations with IT personnel.
  • Gather insights from the business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions for sales.
  • Be an advocate of consultative selling. Host workshops and discovery sessions to help customers define their business case and ideal engagement approach with Zinier.
  • Manage existing client relationships in your regions as the Functional Consultant, serving as a liaison between the client and the ZInier delivery teams.
  • Establish a proactive communication plan with the clients and partners.
  • Collaborate with Marketing to define our internal and external content generation approach to help sell more effectively.
  • Collaborate with Product and Marketing to conceptualize new solutions that will help penetrate markets/ regions; drive go-to-market launch for these solutions.
  • Liaise with Revenue Enablement to define the training requirements for your region and implement them in the field.
  • Liaise with Revenue Ops to develop key metrics and define performance indicators to measure the overall impact and drive continuous improvement of the business.
  • Acquire a deep understanding of the field services domain; be an expert on Zinier’s Products and Technology.
  • Be a data junkie who can interpret, manipulate, and explain data.
  • Develop key metrics and define performance indicators to measure the overall impact and drive continuous improvement for the client
  • Builds on Sales’ business case and Identifies key KPIs for the client’s business and overall project
  • Showcase the Zinier product in client meetings with demos, product walkthroughs, etc.
  • Provide detailed feedback to our Product and Engineering teams on client requirements for roadmap planning and prioritization.

What You’ll Bring To The Table

  • Bachelor degree; technical field of study preferred
  • MBA from Tier-1 university preferred
  • 7+ years of professional experience, with preference for 5+ years of pre-sales experience in SaaS
  • Full working proficiency in English
  • Management consulting experience from top tier firms strongly preferred; SaaS growth experience nice to have
  • Excellent solution scoping abilities, using our existing solution and influencing new product development
  • Analytical and able to interpret, manipulate and explain data trends
  • Strategic, big picture, out-of-the-box thinking
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience gathering data and delivering client-focused solutions to customer needs
  • Proven ability to multitask, while maintaining sharp attention to detail
  • Experience with client services, project management, and solution delivery in an Agile environment
  • Good technical knowledge of different enterprise applications, integration, workflows, databases, user experiences
  • Strong self-organization, time management and prioritization skills
  • A high level of attention to detail, excellent follow through, and high reliability
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Bright, relentless, good, and bold; loves to work with people; can travel.

What You Can Expect From Zinier

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (extra quarterly paid time off), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Zinier to support you.

Zinier’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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