Fraud Analyst (24/7 schedule)

Nexo Careers

About the job

Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance.

Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 6,000,000+ satisfied users across more than 200 jurisdictions.

We are lean, and our approach is a dream come true — no legacy, no monolithic structures. This is how we unlock a real creative powerhouse in development.

You Are the Creator:

  • Review and identify fraudulent activities related to customer accounts and transactions
  • Perform ongoing monitoring of customer behavior and proactively detect new fraud patterns and suspicious tendencies
  • Monitor the fraud prevention strategy and identify opportunities for improvement
  • Regularly review the effectiveness of fraud rules and optimize them to improve accuracy
  • Communicate and exchange information with cross-functional departments on fraud-related matters
  • Monitor and analyze the potential risk of fraud through holistic reviews and data analysis
  • Request and evaluate due diligence documents
  • Participate in the development of internal processes and systems and in the implementation and proper use of risk control

What Makes You Stand Out:

  • Previous experience working in risk or fraud prevention/investigation in financial services or technology with an emphasis, either from a PSP, Acquirer or Merchant perspective
  • Good understanding of fraud metrics, risk scoring engines, chargebacks, collections, card scheme rules
  • High proficiency in Excel/Google Sheets and excellent analytical skills
  • Excellent written and verbal communication skills in English
  • Creative problem solving and critical thinking skills with a self-starter attitude
  • Certifications, trainings related to Fintech, anti-fraud and chargeback prevention or similar will be considered as an advantage

Perks We Offer:

  • Attractive remuneration package
  • Performance-based bonuses
  • Learning Hub
  • Hybrid way of work and work from home
  • Inspiring atmosphere and innovative projects
  • Future career development in a global company leading the innovative blockchain space
  • Tailor-made personal benefits package — you want it, you get it
  • Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses and many more
  • Free assorted healthy snacks and fresh fruits in the office
  • Free parking with a designated space, free electric bikes & public transport
  • Epic regular team buildings and parties

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