Startup Role: Growth & Operations

About the job

• Competitive base salary + share options to attract the best
• Junior role with huge scope for growth
• Accelerate medical research by matching patients with clinical trials
• Work with a high-calibre experienced team in a high-growth tech startup

About HealthMatch

We’re on a mission to accelerate medicine by connecting patients with clinical trials. 80% of clinical trials are delayed because they can’t find enough suitable participants. We’re closing that gap with user-friendly technology and patient engagement to match patients with new treatments.

We sit at the intersection of healthcare and technology and are innovating to drive better outcomes for patients. We have 1.1M users across the US & AU and have global ambitions. We’ve hustled our way through funding challenges in the last couple of years and are now earning significant revenue and growing rapidly.

About the Role

You need to be incredibly smart, dedicated, and ready to tackle any challenge to ensure our customers’ clinical trials are successful. Your primary task? Understand customer needs for our active clinical trials and craft effective campaigns to find the right participants.

Expectations

• Razor-sharp attention to detail.
• Natural problem solver who prioritizes effectively.
• Always ready to jump into any task, big or small.
• Proactive in identifying opportunities to assist.
• Keen interest in diving deeper into the clinical trials industry.
• Ambition to scale your skills as the company expands.

Responsibilities

• Do whatever it takes to ensure our customers succeed; without your effort, patients won’t match with clinical trials.
• Design and optimize social media ads, primarily with Facebook & Canva.
• Spearhead engaging email and SMS campaigns with meticulous tracking and reporting.
• Be relentless in your approach, always monitoring and optimizing campaign performance, A/B testing included.
• Admin tasks? You’ve got them covered, from data entry to logistics, ensuring all campaign documentation is a paragon of organization.
• Partner seamlessly with cross-functional teams and external trial sites to sync up strategies.

Qualifications

• 1-2 years’ experience in the workplace.
• We don’t care what you were doing before, we just want someone who’s smart and done well in whatever you’ve been working on.
• You might be a grad consultant looking to pivot, an accomplished EA who wants to develop a career in marketing/growth, or a junior growth marketer who wants broader experience in a startup.
• Exposure to and/or hunger to learn about growth marketing e.g. Meta/Google Ads, analytics, SQL, email/SMS tools.

This is a full-time hybrid position with 2-3 days per week in our Sydney CBD office. Interviews will be conducted in-person.

We encourage anyone to apply who is excited but may not meet all requirements for the role. Most of us didn’t tick all the boxes when we joined, so we have an open mind.

HealthMatch prides itself on its diverse and inclusive culture. We are an equal opportunity workplace and  evaluate qualified applicants without regard to cultural background, gender identity and expression, sexual orientation, age, disability, veteran status or anything else.